Archive for April, 2010

Train your team to say ‘yes’ to customers

In any language, the word ‘nyet,’ ‘nein’ or ‘no’ can translate into lost sales. Read on to find out more as to why you should be saying ‘yes’ to customers:

SAY YES By Michael Feuer

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In a marketplace that is constantly changing and evolving, business owners and marketers alike are constantly looking for ways to connect with the customer. What it comes down to is that we must PAY ATTENTION. If we do so, we can more effectively understand the needs of our customers.

Interested in learning more on how to provide for your customers? Click below to read “The Art of Service” by Carolyn LaWell, Smart Business Philadelphia.

The Art of Service

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Eight Marketing Tips for 2010

By Barbara Mannino, FOXBusiness

Looking to boost you business in the new year? Check this article out from FOX Business News: 2010 MARKETING TIPS

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